What Booking Master will provide for your business
When you choose Booking Master, you can be assured of one of the most comprehensive and flexible packages available to accommodation providers.
Here are just some of the key features you will benefit from when you use Booking Master to increase your bookings:
Full control and flexibility
- Attractive and easy to read availability calendar integrated into your website
- You specify minimum number of nights for short breaks and when available, changeover day for stays in high season plus other policies such as what counts as a child or an infant if there are differences in price, whether dogs are allowed, any extras and their prices, when the full balance for a holiday is due etc.
- Extras can be charged for and are added to the price then displayed to the customer prior to completing their booking, e.g. charge for dogs (if allowed), heating at certain times of the year, cots or highchairs etc.
- Users can click directly on the availability calendar to select their start date. Your policies control what is available to them as a start date at any given time of year.
- One click from calendar to booking form, then selecting the number of nights required (again controlled by your choices as a provider) instantly updates the initial weekly price quoted – Booking Master makes the booking process reassuringly clear and simple.
Payments and charges
- Booking Master calculates whether a full payment is due if the chosen start date is within a given period, of your choosing, from the booking date (commonly 8 weeks) and asks for either the full price, or a deposit based on a percentage of the full price if outside this limit.
- Mini breaks can be charged for on a proportional basis of your choosing, e.g. 50% for a 2 night break, 60% for a three night break.
- You choose whether to just accept provisional bookings or credit card payments which can be processed by you using our fully secure and encrypted payment facilities. Alternatively you can use a third party payment facility such as Pay Pal to process credit card payments on-line. Booking Master is fully integrated with Pay Pal processing facilities and this represents one of our most popular options.
- The Booking Master back office shows you at a glance when balances become due and can either be configured to send out an automated reminder to both you and the customer, or you can determine which customers to send email reminders to and send these at the click of a mouse. You can update payment details in your back office if you receive a cheque payment, or take and process credit card details over the telephone to settle balance payments
Back office system
- Customers receive a confirmation email when booking, as do providers, and using a facility such as Pay Pal means availability on your website is automatically updated so you can safely go on holiday and leave Booking Master to take care of bookings.
- The back office facility offered by Booking Master has been designed for ease of use and convenience. Use it to take bookings over the telephone with the option of taking credit card payments.
- All your bookings are stored in an editable format. You can change start and/or end dates for any booking and it will adjust availability and recalculate prices for you.
- Booking Master's back office system can be used to view all your bookings, or to select by name, accommodation, start date, or payment status. Alternatively you can click on any day shown as booked on your back office availability calendar and it will take you straight to the details of the occupants of that accommodation for that day.
Marketing
- Booking Master can be readily intergrated with the Mailing Master Contact Management System. Your customers name and email address are automatically added to your Mailing Master mailing list (provided they have checked the box to consent to future mailings as we do not endorse the use of ‘Spamming'). New names can be added at any time. The Mailing Master system enables you to send out up to 250 marketing emails per month free of charge, with only a small charge of 3 pence per email for each email over this monthly limit.
- Mailing Master enables you to measure the effectiveness of your mail-outs at a glance as it tells you not only how many people have clicked through to any links to your website contained in your emails but also their name and email address and which links they clicked on, providing invaluable marketing information for your business and a customer relationship management tool to further increase your competitiveness. Mailing Master can be added to your Booking Master package for a one off charge of £49.50 which includes creation of an email/newsletter template and costs just 3 pence per email per month sent through the system thereafter.
